CT5 POWERSPORT
TROUBLESHOOTING
The charger doesn’t turn ON when connected to mains
- Try a different outlet.
- Disconnect any extension cables and connect the charger directly to an outlet.
- For UK-plugs: Check the fuse and replace, if necessary (same size).
If the issue persists, it is likely the charger has developed a fault. In case of warranty, please contact your retailer to setup a claim for a replacement.
If there are further issues, contact us for further support.
The MODE button doesn’t work
- Connect the charger mains.
- Try pressing the button a bit firmer and repeat it a few times.
- If the issue persists, the button is most likely defective. However, please keep in mind that the charger will still work in the selected mode.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
If there are further issues, contact us for furhter support.
Charger is connected to a battery, but it’s stuck in power saving mode
- The power indicator flashes during energy saving mode = no battery is connected, or the battery is too discharged (less than 2V).
- Check that the clamps are connected properly to the recommended charging points.
- Check the quick connector by disconnecting it and make sure the pins look good. Connect again and confirm proper contact.
- If you have additional accessories, switch between them and compare results.
- If possible, try the charger on a different known battery in good condition.
If the issue persists, it is likely the charger has developed a fault.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
DISPLAY EXPLANATION
Power indicator ( A ) is lit steadily. This indicates that the mains cable is connected to the wall socket.
The power indicator flashes during energy saving mode = no battery is connected, or battery too discharged (less than 2V)
Error indicator ( B )+ (CHECK) + (CARE). Indicates that the charger is incorrectly connected to the battery or that there might be too many consumers active whilst charging, or a poor battery.
Charging indicator (CHECK, CHARGE, CARE). Indicates which stage the charger is in during the charging process.
Fully charged (CARE).
When (CARE) is lit, battery is accepted as good, and you can leave the charger unattended for a longer period of time.
CT5 START/STOP
TROUBLESHOOTING
The charger doesn’t turn ON when connected to mains
- Try a different outlet.
- Disconnect any extension cables and connect the charger directly to an outlet.
- For UK-plugs: Check the fuse and replace, if necessary (same size).
If the issue persists, it is likely the charger has developed a fault.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
If there are further issues, contact us for further support.
Charger is connected to a battery, but it’s stuck in power saving mode.
- The power indicator flashes during energy saving mode = no battery is connected, or the battery is too discharged (less than 2V).
- Check that the clamps are connected properly to the recommended charging points.
- Check the quick connector by disconnecting it and make sure the pins look good. Connect again and confirm proper contact.
- If you have additional accessories, switch between them and compare results.
- If possible, try the charger on a different battery in good condition.
If the issue persists, it is likely the charger has developed a fault.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
If there are further issues, contact us for further support.
DISPLAY EXPLANATION
Power indicator ( A ) is lit steadily. This indicates that the mains cable is connected to the wall socket.
The power indicator flashes during energy saving mode = no battery is connected, or battery too discharged (less than 2V)
Error indicator ( B ) + (CHECK) +(CARE). Indicates that the charger is incorrectly connected to the battery, or it indicates that there are too many consumers active whilst charging, or a poor battery.
Charging indicator (CHECK, CHARGE, CARE). Indicates which stage the charger is in during the charging process.
Fully charged (CARE).
When (CARE) is lit, battery is accepted as good and you can leave the charger unattended for a longer period of time
CT5 TIME TO GO
TROUBLESHOOTING
The charger doesn’t turn ON when connected to mains.
- Try a different outlet.
- Disconnect any extension cables and connect the charger directly to an outlet.
- For UK-plugs: Check the fuse and replace, if necessary (same size).
If the issue persists, it is likely the charger has developed a fault.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
If there are further issues, contact us for further support.
The MODE button doesn’t work.
- Connect the charger mains.
- Try pressing the button a bit firmer and repeat it a few times. If the issue persists, the button is most likely defective. However, please keep in mind that the charger will still work in the selected mode.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
If there are further issues, contact us for further support.
Charger is connected to a battery, but it’s stuck in power saving mode.
- The power indicator flashes during energy saving mode = no battery is connected, or the battery is too discharged (less than 2V).
- Check that the clamps are connected properly to the recommended charging points.
- Check the quick connector by disconnecting it and make sure the pins look good. Connect again and confirm proper contact.
- If you have additional accessories, switch between them and compare results.
- If possible, try the charger on a different battery in good condition.
If the issue persists, it is likely the charger has developed a fault.
For warranty inquiries, please contact your retailer to initiate a replacement claim.
DISPLAY EXPLANATION
Power indicator ( A ) is lit steadily. Indicates that the mains cable is connected to the wall socket.
The power indicator ( A ) flashes during energy saving mode = no battery is connected, or battery too discharged (less than 2V)
Error indicator ( A ). +(<8,4,2,1, CARE) Indicates that the charger is incorrectly connected to the battery, or it indicates that there are too many consumers active whilst charging, or a poor battery
(TRY) indicates when you can make one start attempt.
Charging indicator (>8, 4, 2, 1). Shows the number of hours left until the battery is fully charged.
Fully charged ( CARE).
When (CARE) is lit, battery is accepted as good and you can leave the charger unattended for a longer period of time